Humanizing Businesses for a Better World of Work provides a strategic perspective on how organizations can transform their structures and practices to accommodate a more humanized, people-first workplace in the face of the fundamental transitions happening in the post-pandemic world. The book...

Purpose: Using the knowledge-based view as the theoretical lens, this study aims to assess the effect of middle managers' ambidexterity, continuous improvement and organizational agility on the business performance within the manufacturing and service industries.Design/methodology/approach:...

Part I– Foundations for Success -- Chapter 1: The Key to Digital Transformation -- Chapter 2: Overview of the Process Inventory Framework -- Chapter 3: Defining the Digital Transformation Program.= Part II: Applying Process Inventory to Transform Ways of Working -- Chapter 4: Transform the...

Over the past years, businesses have had to tackle the issues caused by numerous forces from political, technological and societal environment. The changes in the global market and increasing uncertainty require us to focus on disruptive innovations and to investigate this phenomenon from...