-based research, the extent of the use of strategic cost management (SCM) techniques and business performance in services. An … strategic cost management techniques in services can be considered quite satisfactory. By drawing on the grounds of contingency … theory, five factors were identified as potentially exhibiting an emergent relationship with strategic cost management. The …

-, Personal-, Kostenmanagement sowie Investition und Finanzierung sind weitere Schwerpunkte. In dieser Auflage neu sind das Food … and Beverage Management und im Rahmen des Hotelmarketing über den bisherigen klassischen Marketingansatz hinausgehend auch …