Acknowledgements -- Preface -- Introduction -- Segmentation -- What is segmentation and how does it work? -- The supply chain -- Performance measures -- Analytics and SCS -- Segmentation applied -- An example of SCS : the analysis process -- An example of SCS : the build process -- SCS execution...

"A reference on the workings of modern Lean Six Sigma techniques, this book presents the background on quality and Lean Six Sigma techniques and tools. It reviews the previous history of Lean Six Sigma in manufacturing, current applications of Lean Six Sigma in operations, which projects should...