Luo, Jianqiang; Yang, Zichao; Zhang, Qinhong; Pan, Rongrong - In: Journal of management science and engineering 7 (2022) 2, pp. 365-386
This study aims to resolve the difficult problem of manufacturers’ service outsourcing strategy decision-making, with … services divided into two types: hygienic and motivational. We build a value creation model for the manufacturer, service … bound characterized by service utility. When the manufacturer derives services higher than this lower bound, it should …