This study aims to examine the relationship between service integration and manufacturing firms' profitability and to identify profitable services. In order to do so, we examine the service integration data of 202 firms in the machinery and equipment sector in Korea. Firm profitability is...

We examine the effectiveness of strategic performance measurement system (SPMS) in creating and steering a tension characterized by the two competing values of transformation and consistency. We identify problems with a dynamic tension and propose an alternative approach to deepen understanding...

The Chinese digital platform giants – Baidu, Alibaba and Tencent – have quickly risen to be amongst the most notable developers and users of artificial intelligence. One important catalyst for this development has been the so-called Platform Business Group (PBG) strategy used by Chinese...

There has been a lot of emphasis on Research and Development, as well as innovation, in Higher Education Institutions (mostly at the universities level) that can lead to commercialization. However, the commercialization of the research and development by Higher Education Institutions remains a...

Constructing narratives of transformative change is an important but challenging practice through which strategy makers attempt to influence acceptance of an ongoing transformation. To understand whether and how strategy makers can construct a steady influx of captivating narratives of...

Institutions and organizations are increasingly using the digital media to communicate with stakeholders on a day-to-day basis and during crises situations. Therefore, this chapter presents a bibliographic analysis on digital corporate communication technologies. The grounded theory’s...