This paper examines how firms use the Internet and the emerging quot;globalinfostructurequot; to improve key processes and competitive capabilities. Itproposes the widespread diffusion of the emerging quot;infostructurequot; willdramatically reduce transaction costs, leading to growth in...

Outsourcing of services is usually viewed as a way to increase or decrease capacity at themargin. By outsourcing a firm can vary its ability to provide goods or services such asinformation technology (IT) processing capacity or applications development, withouttaking on the long term commitment...