Purpose – The purpose of this paper is to test the predictive capabilities of the job strain model (JSM) on information systems (IS) professionals. Design/methodology/approach – The JSM is tested by investigating whether perceived work demands, job control and social support can predict IS...

Purpose – The purpose of this paper is to test the predictive capabilities of the job strain model (JSM) on information systems (IS) professionals. Design/methodology/approach – The JSM is tested by investigating whether perceived work demands, job control and social support can predict IS...

Purpose – Practitioners who work with information technology (IT) are reported to be experiencing rising levels of work‐related stress. The origins of the stress coming from increasing demands from system users, advances in technology, and the growing use of information and communication...