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Role of leaders' emotional labor toward leader's job satisfaction and emotional exhaustion : moderating role of psychological capital
Noreen, Sania; Nisar, Qasim Ali; Haider, Shahbaz; Tan … - In: Gadjah Mada international journal of business 23 (2021) 1, pp. 36-54
Persistent link: https://www.econbiz.de/10012705210
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Service with a smile : the differential effects of emotional labor on boundary spanners in the banking industry
Makudza, Forbes - In: Services marketing quarterly 44 (2023) 1, pp. 1-15
Persistent link: https://www.econbiz.de/10013546187
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Emotional labor's impact in a retail environment
Cho, Yoon-na; Rutherford, Brian N.; Park, Jungkun - In: Journal of business research : JBR 66 (2013) 11, pp. 2338-2345
Persistent link: https://www.econbiz.de/10009788988
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Influence of spirituality on burnout and job satisfaction : a study of academic professionals in Oman
Kumar, Suneel - In: South Asian journal of management : SAJM 22 (2015) 3, pp. 137-175
Persistent link: https://www.econbiz.de/10011524806
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COVID-19 and unpaid leave : impacts of psychological contract breach on organizational distrust and turnover intention : mediating role of emotional exhaustion
Abdalla, Moh'd Juma; Said, Hamad; Ali, Laiba; Ali, Faizan; … - In: Tourism management perspectives : TMP 39 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012631590
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Caring work environments and clinician emotional exhaustion : empirical test of an exploratory model
Rathert, Cheryl; Ishqaidef, Ghadir; Porter, Tracy H. - In: Health care management review : HCM review 47 (2022) 1, pp. 58-65
Persistent link: https://www.econbiz.de/10012814552
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Perceived threat of terrorism and employee outcomes : the moderating role of negative affectivity and psychological capital
Raja, Usman; Azeem, Muhammad Umer; Ul Haq, Inam; … - In: Journal of business research : JBR 110 (2020), pp. 316-326
Persistent link: https://www.econbiz.de/10012237859
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Good relationships at work : the effects of Leader-Member Exchange and Team-Member Exchange on psychological empowerment, emotional exhaustion, and depression
Schermuly, Carsten; Meyer, Bertolt - In: Journal of organizational behavior : OB ; the internat. … 37 (2016) 5, pp. 673-691
Persistent link: https://www.econbiz.de/10011596600
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Ethical leadership and employee success : examining the roles of psychological empowerment and emotional exhaustion
Dust, Scott B.; Resick, Christian J.; Margolis, Jaclyn A.; … - In: The leadership quarterly : LQ ; an international … 29 (2018) 5, pp. 570-583
Persistent link: https://www.econbiz.de/10011930239
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How does workplace helping behavior step up or slack off? : integrating enrichment-based and depletion-based perspectives
Lin, Weipeng; Koopmann, Jaclyn; Wang, Mo - In: Journal of management 46 (2020) 3, pp. 385-413
Persistent link: https://www.econbiz.de/10012169831