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Teacher communication preferred over peer interaction : student satisfaction with different tools in a virtual learning environment

Small, Felicity; Dowell, David; Simmons, Peter - In: Frontiers of distance learning in business education, (pp. 159-177). 2013

Persistent link: https://www.econbiz.de/10011568691

Serving students : understanding students' interactions with people and processes using online tools

Small, Felicity; Dowell, David; Crawford, Heather - In: Services marketing quarterly 37 (2016) 4, pp. 209-224

Persistent link: https://www.econbiz.de/10011628454

Teacher communication preferred over peer interaction

Small, Felicity; Dowell, David; Simmons, Peter - In: Journal of International Education in Business 5 (2012) 2, pp. 114-128

Purpose – Teachers have access to a growing range of online tools to support course delivery, but which ones are valued by students? Expectations and satisfaction are important constructs in the delivery of a service product, and how these constructs operate in a service environment, such as...

Persistent link: https://www.econbiz.de/10014878098

International brand alliances and co-branding : antecedents of cognitive dissonance and student satisfaction with co-branded higher education programs

Wilkins, Stephen; Butt, Muhammad Mohsin; Heffernan, Troy - In: Journal of marketing for higher education 28 (2018) 1, pp. 32-50

Persistent link: https://www.econbiz.de/10011886219