Much of the debate around telework, eWork and other ICT-based ways of remote workhas been driven by notions of technology-driven progress. Often, this has led to theassumption that locationally flexible forms of working had an “inbuilt” tendency to benefitworkers by giving them more...

The paper investigates the specific challenges created by new online services and delivery methods with regard to the protection of consumers interests. By means of a survey of a representative sample of online consumers in five EU countries, the authors found a high degree of interest in young...

ICTs open up radically new ways in which to address the basic challenges of regional development in the Knowledge-Based Society. The transformative potential of ICTs resides, in particular, in the way they enable networking, learning and innovation, and empowerment. A horizontal theme that runs...

In order to explore to what extent existing online taxation services arelikely to meet interest on the part of end users, this chapter uses data from arepresentative population survey caried out in 2005 in nine EU Member States.By applying a so-called Access-Competence-Motivation model, the...

eHealth for Safety is a European study that addressed research and technology development (RTD) needs that arise from the potential contributions of information and communications technologies (ICT) applications to enhancing both patient safety and health systems’ risk management.The study had...

Instead of the home becoming a near-permanent second workplace, weface a situation where much work has become more locationally flexible,and workers settle down temporarily wherever it suits their job, tasks andpersonal preferences best, all the time staying connected to the networksthey need...

The health systems of the European Union are a“fundamental part of Europe's social infrastructure”.eHealth, defined in a holistic fashion as encompassinginformation and communication technology (ICT)-enabled solutions providing benefits to health, be itat the individual or at the societal...

This paper analyses key issues towards a research roadmap for eHealth supported patient safety. The raison d'etre for research in this area is the high number of adverse patient events and deaths that could be avoided if better safety and risk management mechanisms were in place. The benefits...

The study is a continuation of the earlier benchmarking exercise for eEurope 2002. It involved two surveys:a head teacher survey of more than 10,000 head teachers to obtain information on the schools and asurvey of more than 20,000 classroom teachers to focus on their use of ICT for educational...

The last years have seen a change in attitude towards new ways of working and their role inthe modernisation of organisations. Until a few years ago, balancing employees’ interestswith those of business has often been the spur for introducing eWork in German companies.The opportunity to...