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Quality gaps in higher education from the perspective of students

Grudowski, Piotr; Szczepańska, Katarzyna - In: Foundations of Management : the journal of Warsaw … 13 (2021) 1, pp. 35-48

The presented research work relates to the category of quality in higher education. This article aims to present the … determinants of the quality of education in the context of international standards. The background of the considerations is the … nominal group method and the data analysis carried out based on the SERVQUAL model for education revealed groups of quality …

Persistent link: https://www.econbiz.de/10012597719

Defining service quality attributes at different levels of operation in higher education institutions : how could the service quality perceptions of students contribute to a better...

Surman, Vivien; Tóth, Zsuzsanna Eszter; Danó, Györgyi - In: Zagreb international review of economics & business 25 (2022), pp. 1-15

Persistent link: https://www.econbiz.de/10014228121

Students' perceptions of service quality at a Greek higher education institute

Vrana, Vasiliki G.; Dimitriadis, Sotirios G.; … - In: International journal of decision sciences, risk and … 6 (2015) 1, pp. 80-102

Persistent link: https://www.econbiz.de/10011471453

Teaching quality in higher education : an introductory review on a process-oriented teaching-quality model

Chen, Chung-yang; Chen, Pei-chi; Chen, Pei-ying - In: Total quality management & business excellence : an … 25 (2014) 1, pp. 36-56

Persistent link: https://www.econbiz.de/10010234661

The value of postgraduate students opinions in the quality management of academic e-learning

Rembielak, Grażyna; Marciniak, Renata - In: Foundations of Management : the journal of Warsaw … 13 (2021) 1, pp. 183-194

The quality of online education is of interest to universities around the world. Only high quality and cyclical … postgraduate students on the quality of e-learning forced by the Covid-19 pandemic. The study was conducted using an online survey … universities about the quality of postgraduate e-learning from its main actors, that is, students. Based on this, the paper …

Persistent link: https://www.econbiz.de/10012805559

Impact of student perceived service quality and faculty transformational leadership on student satisfaction and student motivation : an empirical study

Agrawal, Nikhil; Sangwan, Dhruv; Prabhu, H. Mahesh - In: International journal of services and operations … 41 (2022) 3, pp. 343-356

Persistent link: https://www.econbiz.de/10013257527

Using the critical incident technique to identify factors of service quality in online higher education

Martínez-Argüelles, María; Castán, José; Juan, Angel - In: International journal of information systems in the … 2 (2010) 4, pp. 57-71

Persistent link: https://www.econbiz.de/10008757486

Student feedback as a guideline for higher education quality enhancement

Puška, Adis; Ejubović, Adisa; Beganović, Admir I. - In: Ekonomika : međunarodni časopis za ekonomsku teoriju … 62 (2016) 4, pp. 39-53

Persistent link: https://www.econbiz.de/10011595524

Co-creation in higher education and quality of college life : the roles of students' co-creation effort, interactions, and mindfulness

Diep Quoc Bao; Nguyen Dong Phong; Nguyen Dinh Tho - In: The international journal of management education 21 (2023) 3, pp. 1-13

Persistent link: https://www.econbiz.de/10014458866

An investigation of factors influencing student satisfaction with MOOCs in the Indian higher education system

Sharma, Devika Rani; Girija, Smitha - In: International journal of business information systems : … 43 (2023) 4, pp. 443-464

Persistent link: https://www.econbiz.de/10014336866

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