implementation phases in the long run. This study is dedicated to the question of how to reflect the successive phases in the … evolution of the BSC implementation for the largest Presbyterian hospital system in Taiwan. We discuss four phases in …

This study examines large-scale enterprise resource planning (ERP) implementation success factors by looking at their … management support, project management competence, business process engineering, user involvement, knowledge sharing … organization readiness did not show a significant impact on any of the BSC factors. Top management support showed a negative impact …