This paper compares the equilibrium outcomes in search markets with and without referrals. Although it seems clear that consumers would benefit from referrals, it is not at all clear whether firms would unilaterally provide information about competing offers since such information could...

A common feature of low-price guarantees is that they allow consumers to postpone bargain-hunting until after the purchase. This paper addresses a number of questions concerning the adoption pattern of price-matching and price-beating guarantees with post-purchase search and their impacts on...

Almost all of the literature on search markets is based on the assumption that search is random. However, in real life, consumer search is hardly ever random. This paper presents an ordered search model that, in contrast to random search models, yields intuitively appealing equilibria in which...