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The Impact of Service Satisfaction, Relational Satisfaction and Commitment on Customer Loyalty in Logistics Outsourcing Relationship

Singh, Sanjit - 2020

This research explores the impact of service satisfaction, relational satisfaction, price satisfaction, and commitment on customer loyalty in logistics outsourcing relationships in Indian scenario. 254 users of logistics services from India were selected for investigating the potential linkages...

Persistent link: https://www.econbiz.de/10012856166

The relationships between external integration and plant improvement and innovation capabilities : the moderation effect of product clockspeed

Peng, David X.; Verghese, Anto; Shah, Rachna; … - In: The journal of supply chain management : a global … 49 (2013) 3, pp. 3-24

Persistent link: https://www.econbiz.de/10009786443

Sustainable supply management as a purchasing capability : a power and dependence perspective

Dabhilkar, Mandar; Bengtsson, Lars; Lakemond, Nicolette - In: International journal of operations & production … 36 (2016) 1, pp. 2-22

Persistent link: https://www.econbiz.de/10011459315

Impact of supplier relationship management practices on buying firm performance : comparison of the United States and China

Avery, Sherry L.; Swafford, Patricia; Prater, Edmund L. - In: Operations management research : OMR ; advancing … 7 (2014) 1/2, pp. 36-48

Persistent link: https://www.econbiz.de/10010413763

In pursuit of supplier resilience : the explanatory role of customer leadership style

Verghese, Anto John; Koufteros, Xenophon; Polyviou, Mikaella - In: Transportation research / E : an international journal 159 (2022), pp. 1-21

Persistent link: https://www.econbiz.de/10013173787

Plurality in environmental supply chain mechanisms : differential effects on triple bottom line outcomes

Paulraj, Antony; Blome, Constantin - In: International journal of operations & production … 37 (2017) 8, pp. 1010-1030

Persistent link: https://www.econbiz.de/10011702697

Creating shared value in the buyer-supplier relationship through the implementation of sustainability requirements

Meulensteen, T. M.; Vermeulen, Walter; Meerman, S. - In: Global business & economics review 18 (2016) 6, pp. 656-678

Persistent link: https://www.econbiz.de/10011665545

Identification of key drivers for sustainable supply-chain management of fresh food based on rough DEMATEL

Yang, Juan; Liu, Haorui; Xiao, Fenghua; Wang, Jingping - In: International journal of information systems and supply … 14 (2021) 2, pp. 1-29

Persistent link: https://www.econbiz.de/10012520742

Third party logistics orchestrator role in reverse logistics and closed-loop supply chains

Mohd Rizaimy Shaharudin; Suhaiza Zailani; Mahazir Ismail - In: International journal of logistics systems and management 18 (2014) 2, pp. 200-215

Persistent link: https://www.econbiz.de/10010402042

Studie Kontraktlogistik : Geschäftsbeziehungen in der Kontraktlogistik erfolgreich gestalten ; Verstehen - Konzipieren - Implementieren ; [die St. Galler Kontraktlogistik-Studie]

Tyssen, Christoph; Klaas-Wissing, Thorsten; Stölzle, … - 2010 - 1. Aufl.

Persistent link: https://www.econbiz.de/10003976175

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