Purpose: B2C e-commerce is growing worldwide, and a major concern regards its environmental sustainability. Some studies compared the environmental impact of the online and offline purchasing processes, considering the shopping made at one store at a time (e.g. a book bought in a physical store...

Purpose: B2C e-commerce is growing worldwide, and a major concern regards its environmental sustainability. Some studies compared the environmental impact of the online and offline purchasing processes, considering the shopping made at one store at a time (e.g. a book bought in a physical store...

In recent years, much attention has been devoted to the topic of supply chain visibility in the scientific literature. However, a thorough assessment of the benefits enabled by supply chain visibility has not yet been undertaken. This paper aims to provide a structured method and a set of...