Globalization, innovation, social media, and exposure to natural and man-made disasters have increased organizations' need to cope with demand surges: random, significant increases in demand in an otherwise relatively stable demand environment. To build supply chain capabilities, organizations...

Problem Definition: We study the management of social responsibility in a three-tier supply chain in which a Tier 2 supplier sells to a Tier 1 supplier, which in turn sells to a Tier 0 buyer. The Tier 2 supplier may violate social and environmental standards, resulting in harm to all firms in...