Purpose – The purpose of this paper is to provide a theoretical model of supply chain agility and, based on that, develop a research framework for investigating linkages between supply chain agility and firm competitiveness. Design/methodology/approach – The conceptual model of supply chain...

Purpose – The purpose of this paper is to develop an instrument to measure supply chain agility. Design/methodology/approach – The development of this supply chain agility scale utilizes an examination of supply chain agility literature, experience surveys, and expert judges. The result is a...

Purpose – The purpose of this paper is to examine how goal achievement and goal exceedance influence the aspects of loyalty in logistics outsourcing relationships. Specifically, it aims to develop and test a model of customer loyalty across two cultures to determine if dedicated strategies for...

Purpose – The purpose of this paper is to review the growing literature examining supply chain risk management (SCRM) and to develop a typology of risks in the supply chain. Design/methodology/approach – The paper draws its insights and conclusions from a review of the literature on supply...

Purpose – The purpose of this paper is to develop a better understanding of how strategic relationships between firms and environmental context affect operational decisions and how each firm allocates resources to improve overall firm performance. Design/methodology/approach – Qualitative...