Laeequddin, Mohammed; Sahay, B.S.; Sahay, Vinita; Abdul … - In: Measuring Business Excellence 14 (2010) 3, pp. 53-69
Purpose – The purpose of this paper is to develop a context dependent, multi perspective multilevel trust measurement instrument to measure supply chain members' trust. Design/methodology/approach – Since trust is a context dependent phenomenon and the level of trust between partners cannot...