Cullinane, Sharon; Browne, Michael; Karlsson, Elisabeth; … - In: Digitalization in maritime and sustainable logistics : …, (pp. 185-196). 2017
Online purchases of clothes are increasing rapidly and with it, the number of returns. Return rates of clothing bought online can be up to 70%, involving high reverse logistics costs to retailers as well as sustainability costs to society. This paper seeks to illustrate how digitalisation can...