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Sweden
Service innovation
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Gottfridsson, Patrik
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Camén, Carolina
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Rundh, Bo
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Management decision : MD
1
Managing service quality : MSQ ; an international journal
1
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ECONIS (ZBW)
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Joint service development : the creations of the prerequisite for the service development
Gottfridsson, Patrik
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
1
,
pp. 21-37
Persistent link: https://www.econbiz.de/10009500704
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To trust or not to trust? : formal contracts and the building of long-term relationships
Camén, Carolina
;
Gottfridsson, Patrik
;
Rundh, Bo
- In:
Management decision : MD
49
(
2011
)
3
,
pp. 365-383
Persistent link: https://www.econbiz.de/10009155513
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