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Systems thinking for public services : adopting manufacturing management principles
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
Systems thinking : from heresy to practice ; public and …
,
(pp. 147-174)
.
2011
Persistent link: https://www.econbiz.de/10008811151
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Fostering sustainable performance in services through systems thinking
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
39
(
2019
)
15/16
,
pp. 1072-1098
Persistent link: https://www.econbiz.de/10012207448
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