This paper considers the implementation of IT infrastructures from the perspective of their ongoing performance. Based on a case study of the implementation of Lotus Notes in a manufacturing company in the UK, it depicts this performance as the interaction between issues and concerns emerging...

There have been many claims that the Internet will revolutionise the way organisations do business. Though the Internet is increasingly encroaching on every facet of business life, the evidence for its transformative powers is still weak. However, there is one business sector where it does...

The key focus in the 1990s for manufacturers of capital equipment and high-value goods has been to optimize their responsiveness to customer requirements without compromising the performance of their products. Important elements which underpin such agility must be the information links to the...

Transaction cost concepts have been deployed in information systems to analyze the impact of information technology on the organization of economic activity in markets and hierarchies. It has been widely observed that there is a general trend toward markets. It has also been observed that the...

Throughout modern business history, contract has been used as an organizational technology that holds counterparties in formal or legally binding agreements. The proliferation of contract prompted the emergence of professional contract managers who played an important but relatively peripheral...

Some of the factors contributing to the risks SMEs take when implementing information technology were investigated in a questionnaire survey of 18 small businesses in the Greater Manchester area, complemented by interviews with the advisers working at the Greater Manchester Business Innovation...

Large design and manufacturing projects are conducted in elaborate settings. Interdependent specialists work together, building complex systems. A substantial part of their daily work concerns the coordination of distributed work. This paper reports from a field study at Foss Electric, a Danish...

The current lack of awareness of the systemic risks inherent in computer-based information systems is criticized. Cases are presented that demonstrate the adverse consequences (increased complexity and uncertainty, reduced security) of the introduction of information technology (IT). It is...

New technologies have emerged to support the global economy where for instance suppliers, manufactures and retailers are working together in order to minimise the cost and maximise efficiency. One of the technologies that has become a buzz word for many businesses is business process management...

ICT enabled the development of disruptive technologies, which – so the proposition – are having a potential that participants on various levels of the Home Entertainment Industry and its value chain may face discontinuous conditions due to shifting consumption preferences (Christensen et al....