A partir d'un bilan des évolutions des technologies d'information et de communication, le constat de leur rôle structurant est établi. Le commerce électronique, Internet, les stratégies liées à la notion de service autour des TIC ont un impact sur la performance des entreprises, notamment...

L'appropriation des solutions TIC demande une approche organisationnelle incluant la dimension sociale mais également technique. L'approche en termes de " démarches itératives d'appropriation" incorpore ces deux facettes de la problématique. Véritable émergence de terrain, ce concept...

The electronic marketplaces, as an interorganizational entity, is not limited to a transactional dimension. Indeed, those companies that survived the initial consolidation have increasingly expanded their functions and contribute to a new competition dynamic. This new competitiveness has set off...

In most companies managers have to cope with an ever increasing mass of information to deal with, along with coordination problems that are also more and more complex due to the multiplicity of time units and places. Among the tools managers have to hand is e-mailing, which is the most commonly...