Motwani, Jaideep G.; Frahm, Mary L.; Kathawala, Yunus - In: Training for Quality 2 (1994) 2, pp. 7-12
Argues that organizations are in the midst of a competitive revolution and quality improvement is an important factor in the quest to remain competitive. Companies are realizing they need to initiate a quality improvement programme and that training is a critical variable in the success of that...
