Looks at the concept of organizational culture according to Schein, where the system of basic assumptions is developed by the organization during its history. These assumptions are bound to influence the management’s choice of TQM approaches and quality training methods. First, presents a...

The patterns of adoption of quality management practices and techniques vary across national boundaries. This article presents the findings of a questionnaire survey into the quality management procedures and tools adopted in three European countries, the UK, Portugal and Finland. A total of 450...

One of the main criteria of any PhD thesis is that it must provide new knowledge – either new results in support of a theory, or point to a new theory. New theories, typically, are by their nature “possibly generalizable” – a starting point of research, rather than definite proof. In our...

Purpose – The purpose of this paper is to investigate the relationship between quality management practice and labor productivity in labor-intensive manufacturing companies in a developing nation and benchmark with the world average. Design/methodology/approach – Primary and secondary data...