Wu, Jie; Tsai, Henry; Zhou, Zhixiang - In: International Journal of Contemporary Hospitality Management 23 (2011) 1, pp. 66-83
Purpose – The purpose of this study is to evaluate the operational efficiency of 23 four‐ and five‐plum international tourist hotels (ITHs) in Taipei in 2006, paying attention to efficiency improvement using a non‐radial data envelopment analysis (DEA) model. Design/methodology/approach...