The ever-prospering development of information and communication technology (ICT) in recent years has changed how people conduct communication and their commercial behaviors. A large number of industries, such as semi-conductor and biotech sectors, find themselves in a high-velocity environment,...

The purpose of this research is to propose tourism development strategies in Taiwan based on author’s travel experience in Thailand for past 10 years. Back in these years, one of the authors traveled from Taiwan to Thailand for more than 15 times, mainly in Bangkok and Chiang-Mai. The main...

Purpose – The purpose of this paper is to explore the relationship between knowledge creation processes and the Six Sigma approach. Design/methodology/approach – An integrated Six Sigma implementation process is proposed to explore knowledge creation opportunities within a Six Sigma program....

Purpose – The aim of this paper is threefold: first, to examine the content of supply chain quality management (SCQM); second, to identify the structure of SCQM; and third, to show ways for finding improvement opportunities and organizing individual institution's resources/actions into...