Purpose – Social support from fellow team members has been neglected as a unique source of process gains in teams. This paper seeks to introduce the Model of Social Support within Teams (MSST) that explicates testable hypotheses on effects of team partners' affective and task‐related support...

Purpose – The purpose of this paper is to report on new research that explores the effect of co‐worker friendship and performance norms on the Köhler motivation gain effect. Design/methodology/approach – Females worked at a motor persistence task with either a more capable coactor or with...

Purpose – This study seeks to extend previous research on experts with mainly ad‐hoc groups from laboratory research to a field setting. Specifically, this study aims to investigate experts' relative importance in team performance. Expertise is differentiated into two categories (task...

Purpose – This study seeks to explore why some teams realize performance gains and others do not. Team identification is proposed as an explanatory mechanism of performance. Design/methodology/approach – Data from two longitudinal studies with 42 teams (270 individuals) are examined using...

Purpose – The purpose of this paper is to compare effects of different monetary team‐based reward strategies on performance, pay satisfaction, and communication behavior in computer‐mediated groups. Design/methodology/approach – In a laboratory experiment, 32 groups of undergraduate...

Purpose – The purpose of this paper is to challenge the assumption that process losses of individuals working in teams are unavoidable. The paper aims to challenge this assumption on the basis of social identity theory and recent research. Design/methodology/approach – The approach adopted...