In this study, performance and its basic concepts, efficiency, and productivity, are explained and performance measurement methods are discussed. The Analytical Hierarchy Process (AHP) was used to measure efficiency in multi-criteria problems and to determine the weights of criteria for...

This document proposes an innovative composite indicator to measure and control the performance of production processes. The aim is to provide a tool for controlling the efficiency of the processes, assessed in relation to the number and the impact of occurring "errors", which can take into...