This book examines the way in which the increasing internationalization of services, including the operation of multinationals in this sector, interacts with the process of innovation in services. The book challenges the theoretical traditions that have developed around the analysis of service...

The process of innovation often involves the participation of several firms and organizations in a network. This paper improves our understanding of the role of inter-organizational relations in such networks. It assesses how sustainable technologies in the Scottish social housing sector are...