Ayinaddis, Samuel Godadaw; Taye, Birhan Ambachew; … - In: Journal of innovation and entrepreneurship : JIE 12 (2023), pp. 1-18
In this ever-growing competitive banking industry, understanding the effect of electronic banking service quality on customers' satisfaction and loyalty is the secret to being competitive and successful in the sector. In Ethiopia, measuring service quality in the banking sector is a new...
