Social distancing has become worldwide the key public policy to be implemented during the COVID-19 epidemic and reducing the degree of proximity among workers turned out to be an important dimension. An emerging literature looks at the role of automation in supporting the work of humans but the...

Purpose - This study aims to reveal the role of artificial intelligence (AI) in the context of a front-line service meeting to understand how users accept AI technology-enabled service. Design/methodology/approach - This study collected 454 Korean employees through online survey methods and used...

We summarize a framework for the study of the implications of automation and AI on the demand for labor, wages, and employment. Our task-based framework emphasizes the displacement effect that automation creates as machines and AI replace labor in tasks that it used to perform. This displacement...

Die Digitalisierung verändert die Arbeitsgesellschaft seit mehreren Jahrzehnten. Mit neuen Technologien wie maschinellen Lernmethoden der Künstlichen Intelligenz kann die Digitalisierung in weitere Bereiche der Arbeitswelt vordringen - und tut dies bereits. Das grundlegende disruptive...