Cover -- Contents -- List of Tables, Charts and Boxes -- Preface -- Acknowledgements -- Notes on Contributors -- List of Abbreviations -- 1 Introduction -- 1.1 Rationales for outsourcing and offshoring business services -- 1.2 Potential impacts of offshoring and outsourcing on working and...

Contents: Introduction: Telework in the 21st century - an evolutionary perspective / Jon C. Messenger -- Part I: Advanced economies -- 1: Telework and its effects in Europe / Lutz Gschwind and Oscar Vargas -- 2: Telework and its effects in Japan / Akio Sato -- 3: Telework and its effects in the...