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Teleservice
Bundling strategy
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Business process management
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Call centre
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Callcenter
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Customer service
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Deutschland
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Germany
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Industriebetrieb
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Internet
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Kundenservice
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Leistungsbündel
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Maschinenbau
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Technischer Kundendienst
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Telemarketing
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Unternehmen
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Liestmann, Volker
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Rühmann, Nora
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Integration von TeleService in die Serviceorganisation : teleservicegerechte Prozesse
Liestmann, Volker
;
Rühmann, Nora
-
2007
Persistent link: https://www.econbiz.de/10003438798
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