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Stabilized branch and price with dynamic parameter updating for discontinuous tour scheduling
Brunner, Jens O.; Stolletz, Raik - In: Computers & operations research : and their … 44 (2014), pp. 137-145
Persistent link: https://www.econbiz.de/10010241359
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Solving multi-activity multi-day shift scheduling problems with a hybrid heuristic
Dahmen, Sana; Rekik, Monia - In: Journal of scheduling 18 (2015) 2, pp. 207-223
Persistent link: https://www.econbiz.de/10010504092
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Retail store scheduling for profit
Chapados, Nicolas; Joliveau, Marc; L'Ecuyer, Pierre; … - In: European journal of operational research : EJOR 239 (2014) 3, pp. 609-624
Persistent link: https://www.econbiz.de/10010411586
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A new mathematical formulation for a potash-mine shift scheduling problem with a simultaneous assignment of machines and workers
Seifi, Cinna; Schulze, Marco; Zimmermann, Jürgen - In: European journal of operational research : EJOR 292 (2021) 1, pp. 27-42
Persistent link: https://www.econbiz.de/10012495408
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An implicit model for multi-activity shift scheduling problems
Dahmen, Sana; Rekik, Monia; Soumis, François - In: Journal of scheduling 21 (2018) 3, pp. 285-304
Persistent link: https://www.econbiz.de/10011895301
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Combining optimisation and simulation using logic-based Benders decomposition
Forbes, Michael A.; Harris, Mitchell G.; Jansen, Hermanus M. - In: European journal of operational research : EJOR 312 (2024) 3, pp. 840-854
Persistent link: https://www.econbiz.de/10014456440
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Optimal physician assignment and patient demand allocation in an outpatient care network
Li, Yan; Kong, Nan; Chen, Mengnan; Zheng, Qipeng P. - In: Computers & operations research : and their … 72 (2016), pp. 107-117
Persistent link: https://www.econbiz.de/10011488167
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Rostering staff a mathematics support service using a finite-source queueing model
Gillard, Jonathan H.; Knight, Vincent; Vile, Julie; … - In: IMA journal of management mathematics 27 (2016) 2, pp. 201-209
Persistent link: https://www.econbiz.de/10011567019
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Solving the general employee scheduling problem
Kletzander, Lucas; Musliu, Nysret - In: Computers & operations research : and their … 113 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012158186
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Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials
Helber, Stefan; Henken, Kirsten - 2007
This paper presents a profit-oriented shift scheduling approach for inbound contact centers. The focus is on systems in which multiple agent classes with different qualifications serve multiple customer classes with different needs. We assume that customers are impatient, abandon if they have to...
Persistent link: https://www.econbiz.de/10010264932