The historical context of the public sector culture -- Privatization, corporatization, bureaucracies, and change -- Perspectives on institutional theory -- Hope, frustration, and despair-some reflections -- Psychological contract, organizational citizenship, and double bind -- Stress and coping...

Civil servants have a reputation for being lazy. However, people's personal experiences with civil servants frequently run counter to this stereotype. We develop a model of an economy in which workers differ in laziness and in public service motivation, and characterise optimal incentive...