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Understanding service quality...
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Theorie
China
126,615
Service quality
21,605
Dienstleistungsqualität
20,854
Social Web
20,560
Social web
20,529
Customer satisfaction
15,419
Kundenzufriedenheit
13,835
Consumer behaviour
13,467
Konsumentenverhalten
13,161
Relationship marketing
8,902
Beziehungsmarketing
8,836
Internationale Wirtschaftsbeziehungen
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International economic relations
7,583
Auslandsinvestition
7,264
Foreign investment
7,174
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7,082
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6,971
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6,659
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6,254
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6,174
India
5,502
Indien
5,316
Innovation
4,764
Deutschland
4,191
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3,943
Welt
3,918
World
3,867
Wirkungsanalyse
3,750
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3,705
Economic reform
3,662
Germany
3,660
Soziales Netzwerk
3,605
Multinationales Unternehmen
3,538
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3,509
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3,503
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Siciliani, Luigi
33
Straume, Odd Rune
32
Bruhn, Manfred
25
Qian, Yingyi
23
Brekke, Kurt R.
21
Bai, Chong-En
18
Che, Jiahua
16
Li, David D.
16
Benkenstein, Martin
15
Roland, Gérard
15
Qian, Nancy
13
Gordon, Roger H.
12
Yao, Yang
12
Bauer, Hans H.
11
Brekke, Kurt Richard
11
Fan, Haichao
10
Ravallion, Martin
10
Homburg, Christian
9
Lau, Lawrence J.
9
Banerjee, Abhijit V.
8
Manova, Kalina
8
Martinez-Bravo, Monica
8
Peitz, Martin
8
Stauss, Bernd
8
Sun, Laixiang
8
Trefler, Daniel
8
Wang, Yijiang
8
Whalley, John
8
Wu, Yanrui
8
Xu, Chenggang
8
Yeaple, Stephen R.
8
Beck, Adrian
7
Chen, Zhao
7
Facchini, Giovanni
7
Jalan, Jyotsna
7
Kwan, Yum-keung
7
Li, Wei
7
Lin, Justin Yifu
7
Matzler, Kurt
7
Padró i Miquel, Gerard
7
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National Bureau of Economic Research
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William Davidson Institute <Ann Arbor, Mich.>
5
Edward Elgar Publishing
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Weltbank / Development Research Group
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Centro Studi Luca d'Agliano <Turin>
2
Fördergesellschaft Marketing an der Universität Augsburg
2
Harvard Institute for International Development
2
Hongkong / Securities and Futures Commission
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IGI Global
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Springer-Verlag GmbH
2
Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky / Hamburg University Press
2
Svenska Handelshögskolan <Helsinki>
2
Technische Universität Dresden
2
Universität Bremen
2
Universität Mannheim
2
American Marketing Association
1
Birmingham Business School
1
Brookings Institution
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
California Agricultural Experiment Station / Department of Agricultural and Resource Economics
1
Centre for Economic Performance
1
Centre for Economic Policy Research
1
Centre for International Economic Studies
1
Centre for the Study of Globalisation and Regionalisation
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Strategic Alliances in Transitional Economies <1997, Ann Arbor, Mich.>
1
De Gruyter Mouton
1
Deutsche Stiftung für Internationale Entwicklung
1
Deutscher Universitäts-Verlag GmbH
1
Deutsches Institut für Normung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Distributional Analysis Research Programme
1
Ecole des hautes études commerciales <Lausanne> / Département d'économétrie et d'économie politique
1
Economic Development Institute
1
Foreign Agricultural Service, U.S. Department of Agriculture
1
Forschungsgemeinschaft Qualitätssicherung
1
Forschungsinstitut für Philosophie <Hannover>
1
Forschungsinstitut für Rationalisierung e.V. an der RWTH Aachen
1
Forschungsstelle Automobilwirtschaft <Bamberg>
1
Friedrich-Schiller-Universität Jena
1
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China economic review : an international journal
53
Working paper / National Bureau of Economic Research, Inc.
42
NBER working paper series
35
Gabler Edition Wissenschaft
32
NBER Working Paper
32
SpringerLink / Bücher
29
CESifo working papers
28
Discussion paper / Centre for Economic Policy Research
28
Journal of comparative economics : the journal of the Association for Comparative Economic Studies
28
Economic modelling
25
Europäische Hochschulschriften / 5
22
Applied economics
20
Energy economics
20
International review of economics & finance : IREF
20
Social sciences in China : a quarterly journal
19
Journal of health economics
15
China & world economy
14
European journal of operational research : EJOR
14
CESifo Working Paper
13
CESifo Working Paper Series
13
Computational economics
13
Discussion paper
12
Discussion paper series / IZA
12
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
12
Springer eBook Collection / Business and Economics
12
Technological forecasting & social change : an international journal
12
Applied economics letters
11
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
11
Journal of retailing and consumer services
11
The American economic review
11
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
10
Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
10
Journal of development economics
10
Pacific economic review
10
Pacific-Basin finance journal
10
Working paper series
10
China perspectives
9
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
9
International journal of networking and virtual organisations : IJNVO
9
Journal of economic behavior & organization : JEBO
9
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ECONIS (ZBW)
3,409
EconStor
57
USB Cologne (EcoSocSci)
3
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1
A study on service justice effectiveness on customer satisfaction and repurchase intention in social media environment on major online shopping malls
Agnihotri, Durgesh
;
Kulshreshtha, Kushagra
;
Tripathi, Vikas
- In:
Finance India : the quarterly journal of Indian …
34
(
2020
)
2
,
pp. 541-562
Persistent link: https://www.econbiz.de/10012670038
Saved in:
2
Special issue: Distribution and revenue management
Vinod, B.
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003834369
Saved in:
3
Service quality in tourism : measurement methods and empirical analysis
Langer, Michael
-
1997
Persistent link: https://www.econbiz.de/10008729728
Saved in:
4
Service intermediaries: a theoretical modeling framework with an application to travel agents
Morgan, Michael S.
;
Trivedi, Minakshi
- In:
Journal of modelling in management
2
(
2007
)
2
,
pp. 143-156
Persistent link: https://www.econbiz.de/10003502944
Saved in:
5
Mitarbeiter-Performance im Servicekontakt - Modellierung und Messung mittels Mystery Shopping im Tourismus
Lingenfelder, Michael
;
Schmidt, Karsten
;
Wieseke, Jan
- In:
Dienstleistungscontrolling
,
(pp. 181-210)
.
2005
Persistent link: https://www.econbiz.de/10003302041
Saved in:
6
Quality externalities among hotel establishments : what is the impact of tour operators?
Calveros, Aleix
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001753192
Saved in:
7
Measuring the quality of the tourism product in the tour operator business
Bedradina, Ganna
;
Nezdoyminov, Sergii
- In:
Montenegrin journal of economics
15
(
2019
)
2
,
pp. 81-93
Persistent link: https://www.econbiz.de/10012264128
Saved in:
8
Dienstleistungsqualität in der touristischen Reisevermittlung : ein Ansatz zur Verbesserung der Wettbewerbsfähigkeit kleiner und mittlerer Reisebüros
Heller, Markus
-
1996
Persistent link: https://www.econbiz.de/10014267676
Saved in:
9
Restaurant information sharing on social networking sites : do network externalities matter?
Kang, Jee-Won
;
Namkung, Young
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
6
,
pp. 739-763
Persistent link: https://www.econbiz.de/10011559825
Saved in:
10
Value creation through co-opetition in service networks
Conte, Tobias
-
2010
Persistent link: https://www.econbiz.de/10008696932
Saved in:
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