Institutional sustainability (IS) is critical to translating infrastructure investments into actual service delivery. This paper examines IS for urban water utilities, and how its progress could be tracked. Common conceptualisations of IS in extant literature were found inadequate from an...

The situation of relative water scarcity becomes a classic problem in developing countries. This issue is not about the absence of water, but rather about the inequality with regard to access to water. Scarcity of water is a part of daily life for some though the area of abundant water...