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Markov-modulated processes and semiregenerative phenomena
Pacheco, António; Tang, Loon Ching; Prabhu, Narahari U. - 2009
Persistent link: https://www.econbiz.de/10003790444
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Queueing models for full-flexible multi-class call centers with real-time anticipated delays
Jouini, Oualid; Dallery, Yves; Akşin, Zeynep - In: International journal of production economics 120 (2009) 2, pp. 389-399
Persistent link: https://www.econbiz.de/10003888406
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Dynamic vs static pricing in a make-to-stock queue with partially controlled production
Gayon, Jean-Philippe; Dallery, Yves - In: OR spectrum : quantitative approaches in management 29 (2007) 2, pp. 193-205
Persistent link: https://www.econbiz.de/10003464162
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A factorization property for BMAP/G/1 vacation queues under variable service speed
Baek, Jung Woo; Lee, Ho Woo; Lee, Se Won; Ahn, Soohan - 2008
Persistent link: https://www.econbiz.de/10003671992
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Analytic study of multiserver buffers with two-state Markovian arrivals and constant service times of multiple slots
Gao, Peixia; Wittevrongel, Sabine; Walraevens, Joris; … - In: Mathematical methods of operations research 67 (2008) 2, pp. 269-284
Persistent link: https://www.econbiz.de/10003681545
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Admission control of a service station when the arrivals are internal
Kuo, Yarlin - In: Mathematical methods of operations research 67 (2008) 2, pp. 285-297
Persistent link: https://www.econbiz.de/10003681554
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Analysis of two-level support systems with time-dependent overflow : a banking application
Barth, Wolfgang (contributor); Manitz, Michael (contributor) - 2008
In this paper, we analyze the performance of call centers of financial service providers with two levels of support and a time-dependent overflow mechanism. Waiting calls from the front-office queue flow over to the back office, if a waiting-time limit is reached and at least one back-office...
Persistent link: https://www.econbiz.de/10003711677
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Queueing networks in equilibrium and Markov chains : numerical solution methods
Radev, Dimitar; Lokshina, Izabella; Denchev, Vladimir - In: World review of entrepreneurship, management and … 3 (2007) 3/4, pp. 302-316
Persistent link: https://www.econbiz.de/10003539177
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A G/M/1 retrial queue with constant retrial rate
Kim, Chesoong; Klimenok, Valentina; Dudin, Alexander - In: Top : transactions in operations research 22 (2014) 2, pp. 509-529
Persistent link: https://www.econbiz.de/10010386581
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Economic application in a Bernoulli F-policy queueing system with server breakdown
Chang, Chia-jung; Chang, Fu-min; Ke, Jau-chuan - In: International journal of production research 52 (2014) 3, pp. 743-756
Persistent link: https://www.econbiz.de/10010254274