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A service provider firm in an outsourcing relationship is distinct from a typical firm because it is not a stand alone …, rent, energy consumption cannot appropriately determine a Business Process Outsourcing (BPO) firm's productivity. Academic … perspective of the host country, the sourcing firm, the global outsourcing industry and of course the service provider firm. In …
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The vast majority of firms in developing economies are micro and small enterprises owned by families whose members also provide the labour to the units. Often, they fail to grow in size even with the relaxation of credit constraints. In this paper, we show that frictions in the labour market...
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