Current open-source/peer-production technologies, such as forums, wikis and blogs, have enabled an unprecedented explosion of global knowledge sharing, but appear to be less successful at enabling collaborative deliberation (i.e. the systematic enumeration, analysis, and selection of solution...

"This book presents a theory of learning based on a model of organizational memory, explaining organizational processes and dynamics through which organizational memory is built and updated. It provides a methodology and tools to elicit and map organizational memory contents, examples of...