Principal-agent interactions in which the principal signals prosociality may achieve higher levels of trust and reciprocity if both parties care about social esteem. However, it is unclear whether such a separating equilibrium exists when the agent sends the signal first. This is relevant...

Parochial altruism – individual sacrifice to benefit the in-group and harm an out-group –undermines inter-group cooperation and is implicated in a plethora of politically-significant behaviors. We report experimental evidence about the impact of variation in social distance within the...

This paper discusses the interaction between revenue management (RM) and customer relationship management (CRM) for a firm that operates in a customer retention situation but faces limited capacity. We present a dynamic programming model for how the firm balances investments in customer...