Consistency in decision-making is generally considered to be a good thing. It is largely considered to be a paradigm of good decision-making. Investment arbitrators often rely on this idea to cite prior cases (precedents, in a non-technical meaning), and follow some of them. But is consistency...

The article explains reasons why governmental regulation of online dispute resolution (ODR) would be so beneficial. Essentially, in order to maximize the benefits of the ODR model, the author believes that the government can and should regulate the practice. This article is different from most...