Not-for-profit organizations play a critical role in the American economy. In health care, education, culture, and religion, we trust not-for-profit firms to serve the interests of their donors, customers, employees, and society at large. We know that such firms don't try to maximize profits,...

The long-standing argument that focused operations outperform others stands in contrast to claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development of specialized expertise,...

The growth of the specialty hospital industry has been one of the most important changes to the hospital industry in recent years. Specialty hospitals focus on three specific types of care: cardiac surgery, orthopedic surgery and general surgery. Proponents argue that specialty hospitals are...