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Services science : fundamentals, challenges and future developments
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The science of service systems
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ECONIS (ZBW)
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Services Sciences, Management, and Engineering (SSME) and its relation to academic disciplines
Spohrer, Jim
- In:
Services science : fundamentals, challenges and future …
,
(pp. 11-40)
.
2007
Persistent link: https://www.econbiz.de/10003604905
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Customer-driven value co-creation in service networks
Kwan, Stephen K.
;
Yuan, Soe-Tsyr
- In:
The science of service systems
,
(pp. 189-206)
.
2011
Persistent link: https://www.econbiz.de/10009127305
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