Afflerbach, Patrick; Bolsinger, Manuel; Röglinger, … - In: Business research 9 (2016) 2, pp. 335-375
Business process management (BPM) is an acknowledged source of corporate performance. A well-established element of the BPM toolbox by which organizations intend to tune the performance of their processes is business process standardization (BPS). So far, research on BPS has predominantly taken...
