This paper reviews the theoretical and empirical literature dealing with the current topic of rating quality. Due to … forces determine the rating process, thereby either leading to an increased or a decreased level of rating quality, and …

them cope with the competition and offer their customers new, attractive, good quality products and services and at … competitive prices. In this context, total quality management is a viable and sustainable option that can systematically …-dimensional approach of total quality management and provide some concrete action ways through which organizations in Romania that …