IT-related spillovers occur via data- and information-related transmission paths, so these types of spillovers are best studied through process-level measures. The medical claims fraud detection is a prototypical data- and information-intensive process in insurance companies. This paper examines...

We investigate optimal pricing and capacity planning decisions for product-line settings such as introducing a new product or dropping an existing one. We consider a two-product, two-period model with stochastic demands, where price and capacity decisions are made at the outset. Investment in...