Even when human point forecasts are less accurate than data-based algorithm predictions, they can still help boost performance by being used as algorithm inputs. Assuming one uses human judgment indirectly in this manner, we propose changing the elicitation question from the traditional direct...

Problem definition: Do physicians exhibit predictable behavioral bias when making admission control decisions under patient diagnosis uncertainty with stochastic arrivals and lengths of stay? How can we structure feedback to help improve their decision-making?Methodology/results: We use a...

Large cities around the globe are facing an alarming growth in traffic congestion and greenhouse gas emissions, to which a significant contributor in recent years are on-demand cabs operated by ride-hailing platforms. Reducing the number of ride-hailing vehicles on the road has become an...

The operations management discipline has made substantial progress developing analytical models to help firms make tactical and strategic decisions (e.g., inventory control, assortment planning). The application of these models to real contexts requires several inputs, such as an estimate of the...