Kim, Daewon; Bae, Jae Kwon - In: Global business and finance review 25 (2020) 3, pp. 49-59
Purpose: To explain the innovation resistance and consumer acceptance of internet-only bank services, this paper … acceptance for internet-only bank services. Design/methodology/approach: The performance expectancy, effort expectancy, social … IRM were adopted in the model.To this end, 203 online survey responses from non-users of internet-only bank services were …